Senior UX Designer

Role Overview

• Identifying, developing and using best practices and standards to design services consistent with the rest of government
• Advocating for users and understanding user needs to design simple, effective and accessible services
• Creating prototypes and concepts to communicate and test ideas with users and improving with evidence
• Collaborating within a multidisciplinary team by sharing design work, and participating in research
• Taking responsibility for your own learning and development and seek opportunities to improve your knowledge and experience
• Coaching and mentoring of graduates or those in training programs
• Supporting training and development plans with Head of UXD, and other senior UXDs
• Organising and/or running team retros, design crits and other meetings

Requirements

• Identifying, developing and using best practices and standards to design services consistent with the rest of government
• Advocating for users and understanding user needs to design simple, effective and accessible services
• Creating prototypes and concepts to communicate and test ideas with users and improving with evidence
• Experienced with the GDS/GOV.UK style guide and service design standard
• Mapping user journeys, processes and visualising design problems
• Collaborating within a multidisciplinary team by sharing design work, and participating in research
• Advocating for user-centred design and being an active part of the Design community within Methods and across government to share ideas, best practices and proactively help and support each other
• Take responsibility for your own learning and development and seek opportunities to improve your knowledge and experience
• UX project delivery support and guidance
• Coaching and mentoring of graduates or those in training programs
• Upskilling team members and those directly on the same project
• Support training and development plans with Head of UXD, and other senior UXDs
• Support Communities of practice, running and/or organising these as required
• Supporting the continued development of the UXD team culture
• Supporting and developing career progression opportunities
• Organising and/or running team retros, design crits and other meetings
• Support permanent staff hiring when required
• Demonstrable passion for user experience design, with the following skills or proven experience in:
• Talking about design and ideas in a way that other people understand
• Understanding how the internet works and the technology constraints that may need to be considered in design
• Using your extensive knowledge of visual and interaction design to create usable, accessible and responsive user interfaces
• Running workshops, participating in discussions and assisting in the facilitation of the design of the service through collaboration with other professions
• Understanding user needs, participating in research activities and interpreting user research to inform design
• Sketching, concept creation and designing prototypes at different levels of fidelity
• Working in an agile environment
• Coding interactive prototypes using HTML, CSS and JavaScript
• Designing for users with access needs
• Relevant industry experience

Benefits

• Autonomy to develop and grow your skills and experience
• Be part of exciting project work that is making a difference in society
• Strong, inspiring and thought-provoking leadership
• A supportive and collaborative environment.
• Development access to LinkedIn Learning, a management development programme and training
• Wellness 24/7 Confidential employee assistance programme
• Social – Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes
• Time off 25 days a year
• Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
• Discretionary Company Bonus based on company and individual performance
• Life Assurance of 4 times base salary
• Private Medical Insurance which is non-contributory (spouse and dependants included)
• Worldwide Travel Insurance which is non-contributory (spouse and dependants included)