Lead and manage end-to-end tech & AI driven transformation projects, including planning, execution, and monitoring of progress.
Identify areas for improvement and develop strategies to optimise business processes whilst being able to evaluate potential return on investment.
Collaborate with cross-functional teams to drive change and ensure successful implementation of transformation initiatives.
Conduct detailed analysis of business operations, identify gaps, and propose innovative solutions including areas where automation and application of AI will drive a step change in workflow and impact.
Monitor and evaluate the effectiveness of strategy, change or transformation initiatives, making adjustments as necessary.
Analytics, reporting and instrumenting the business: This will include, as examples: development of analysis, dashboards and KPIs to help manage the business effectively, identifying key metrics and building confidence in data-driven decisions by managers and Ten leaders
Operational analysis: This will include, as examples: understanding our workforce operational processes, and identify areas of optimisation opportunities, understanding profitability across different geographies, channel, or proposition, to better driver operational efficiencies and improvements.

Skills & Qualifications

Bachelor’s degree in Engineering, Mathematics, Computer Science, or a related field.
3–5+ years of professional experience, ideally within a professional services environment (e.g., management consulting, investment banking, or an accounting firm).
Ambitious and motivated to design and lead change. At Ten, we are focused on building the world’s most trusted service business, and the opportunity is now. You should join if you believe you can contribute with high levels of ability, judgement, and commitment.
High potential, with the aspiration and capability to grow into future leadership roles within the business.
Highly numerate, naturally inquisitive, and deeply analytical, with the ability to translate complex data into clear, concise, and actionable insights.
Strong ability to quickly learn and adapt to new technologies, processes, and business areas, driven by genuine curiosity and a desire to understand how things work.
Ability to see the bigger picture and derive strategic insights from detailed numerical analysis.
Self-driven and resilient, comfortable operating in ambiguous or evolving environments with multiple competing priorities.

Technical Skills

Our people are at the heart of the business and we have a culture of recognition and reward

both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

Rewards designed around you:

A competitive salary depending on experience, plus a performance-based bonus.
Hybrid working. You can combine working from home and working from the office. I
Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.
Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.
Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.
Remote Working Holidays
possibilities to Travel and Work anywhere in the world!
Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
Be part of our global, dynamic, and inclusive Team, with diversity at its core.
Genuine career opportunities within a dynamic and international company.

Transformation Manager

Key skills