Support and strengthen a strategy that increases appreciation for and understanding of Hims & Hers’ unique direct-to-consumer model, consumer impact, and brand resonance through communications initiatives, press engagement, and online content
Serve as a key team member on announcements, initiatives, and campaigns that promote our platform, treatment offerings, and consumer experience
Lead comms partnership with the brand social team, bringing our comms priorities to life on social media and with influencers
Work directly with our team of doctors to uplift and spotlight their expertise and approach to care through Hims & Hers
Draft and refine communications related to consumer experience, healthcare trends, brand look, feel and design, and our distinct product offerings
Support in-person press and influencer events
Develop a range of communication materials including messaging, scripts, press materials, and company presentations in partnership with internal stakeholders.
Monitor sentiment, media cycles, and consumer health trends to inform strategy and narrative development

8-10 years of experience in consumer or product communications.
A Bachelor’s degree in communications, journalism, or public relations
Knowledge of, and comfort with, direct-to-consumer business, as well as experience in technology and digital product
Excellent experience at building and managing relationships with media beyond day-to-day news alerts
Outstanding and concise written and verbal communication skills
A deep knowledge of social media content and experience working directly with influencers and/or building an influencer program
Comfort working with cross-functional partners across design, marketing, clinical, brand, and social functions
An entrepreneurial spirit, a pulse on what’s trending in health and wellness, and a bias towards action

Competitive salary & equity compensation for full-time roles
Unlimited PTO, company holidays, and quarterly mental health days
Comprehensive health benefits including medical, dental & vision, and parental leave
Employee Stock Purchase Program (ESPP)
401k benefits with employer matching contribution
Offsite team retreats

Senior Manager, Consumer Communications

Key skills