Conduct cold calling and prospecting to identify potential customers.
Establish and nurture relationships via email and phone within assigned books of business.
Assist customers in selecting, deploying, and managing various aspects of their IT environment.
Address client concerns and make recommendations to help them achieve their objectives.
Quote and place orders based on customer requests.
Grow existing active buying accounts by managing projects through the entire sales cycle.
Meet or exceed monthly and quarterly production quotas.
Proactively schedule and facilitate customer meetings with SHI internal resources.
Acquire and manage the IT needs of medium to large businesses, ensuring a best-in-class customer experience.
Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges.

Minimum Bachelor’s Degree or equivalent work experience
Minimum 2 years of Customer Service and/or Inside Sales experience
Ability to cold call and create new business opportunities
Basic
Ability to grow existing customer relationships
Basic
Ability to learn new concepts and processes quickly
Basic
Proficiency in customer outreach and delivering tailored customer service solutions
Basic
Proficiency in Microsoft Office Tools
Basic
Proficiency in project management
Basic

Health, wellness, and financial benefits to offer peace of mind to you and your family.
Continuous professional growth and leadership opportunities.
World-class facilities and the technology you need to thrive – in our offices or yours.

PubSec Field Account Executive – Premier Government

Key skills