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Senior CRM Manager at Smart Education Partners GmbH | JobVerse
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Senior CRM Manager
Smart Education Partners GmbH
Remote
Website
LinkedIn
Senior CRM Manager
Germany
Full Time
4 weeks ago
No Sponsorship
Apply Now
Key skills
Tableau
BI
Business Intelligence
Power BI
CRM
Communication
Collaboration
About this role
Role Overview
Development and optimization of lead management processes
Implementation and management of automation programs
Analysis and segmentation of the customer base
Development and implementation of retention management programs
Establishment of personalized customer communication strategies
Continuous optimization of the customer journey
Development of churn prevention strategies
Collaboration with cross-functional teams
Monitoring and analysis of relevant KPIs
Ensuring data quality and CRM data strategy
Requirements
Several years of experience in Customer Relationship Management (CRM)
Deep understanding of lead management processes
Experience developing and implementing customer lifecycle programs
Proficient with common CRM and marketing automation tools, ideally HubSpot
Strong analytical skills
Experience using business intelligence tools such as Power BI or Tableau
Knowledge of email marketing, retention marketing and churn prevention
Strong communication skills
Independent working style
Confident presence
Tech Stack
Tableau
Benefits
30 paid vacation days
Flexible working hours
Diverse training and development opportunities
Fair and competitive compensation
Fuel voucher
Apply Now
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