You are primarily responsible for Activation & Onboarding analytics, while also helping optimize the customer journey through Retention (e.g., upsell, fintech, retention).
Meet regularly with Activation & Onboarding stakeholders to deeply understand their data needs and translate technical metrics and analyses into actionable recommendations to drive business impact.
Develop and maintain core Post-Sales data models and pipelines using SQL and dbt to ensure data accuracy and reliability for all reports.
Build, automate, and maintain dashboards and reports in our BI tool (Sigma) to track key Post-Sales KPIs, providing the Activation & Onboarding and leadership teams with the insights they rely on.
Own and maintain weekly business review (WBR) source files and underlying data pipelines, ensuring business leaders receive validated, goal-aligned reports.

2-4 years of experience in a data analytics, business intelligence, or other relevant technical role, preferably within a Post-Sales function.
Advanced proficiency in core technical analytics, including SQL (writing complex queries and manipulating data), Data Transformation (maintaining data models with tools like dbt), and Business Intelligence/Visualization with tools like Sigma or Tableau.
Demonstrated experience in creating and maintaining data models and pipelines that served as the single source of truth for Post-Sales reporting.
A history of building and owning a suite of dashboards and reports in a BI tool, consistently delivering valuable insights to business stakeholders.
Excellent communication skills for stakeholder management, including acting as a trusted consultant and effectively translating technical information for all levels of an organization.
Track record of leveraging AI to multiply productivity and output—automating routine work, accelerating analyses, and assisting in building data infrastructure.
Bonus: Experience with Salesforce.

Senior Data Analyst

Key skills