About this role

Monitor daily sales, targets and performance by channel, product and region;
Build and maintain reports and analyses in Excel (large datasets, pivot tables, formulas, simple automations);
Create and update dashboards in Power BI;
Extract and cross‑reference data using SQL (basic) for analyses and validations;
Support the execution and monitoring of CRM campaigns (customer journey workflows, segmentations, audiences, sends and results);
Operate and monitor routines within Salesforce (queries, exports, journey control and KPIs);
Generate business insights and present analyses to partner teams;
Support return and efficiency analyses of commercial initiatives such as conversion, uplift, ROI, average ticket, and frequency.

Previous experience in Commercial Intelligence, Performance, CRM, or related areas;
Advanced Excel (required);
Basic SQL (SELECT, WHERE, JOIN, GROUP BY, CASE WHEN);
Experience with Salesforce;
Practical knowledge of CRM routines (segmentation, campaigns, tracking results);
Intermediate Power BI (simple modeling, basic measures, visualizations and filters);
Good communication and organizational skills to manage deadlines and multiple demands;
Spanish is a plus.

Commercial Intelligence Analyst – Mid-level

Key skills