Open SourceGitGitLabSaaSLeadershipNegotiationCustomer SuccessSales
About this role
Role Overview
Meet or exceed quota while fostering strong customer relationships
Articulate the value of GitLab to our Commercial prospects and customers in Canada
Take ownership of and act as the CEO for the book of business in your territory:
Document the buying criteria & process, next steps & owners
Build a strong pipeline through a healthy cadence of prospecting activity
Prospect and close new business to expand your territory
Ensure adoption of our solutions and do your best to avoid churn and contraction
Work and collaborate with our Partner ecosystem to drive new business and value for our customers
Create an accurate forecast for each quarter against your plan/budget
Drive attendance to our events, which you will be part of to further network with current and prospective customers
Contribute to root cause analyses on wins/losses.
Communicate lessons learned to the team, including account managers, the marketing team, and the technical team.
Contribute to documenting improvements in our sales handbook
Collaborate with cross-functional teams, such as Customer Success, Renewals, Sales Development, etc. to provide account leadership, ensuring a good outcome for our customers in the pre
and post-sales process
Be the voice of the customer by contributing product ideas to our public issue tracker
Master MEDPICC and Command of the Message on all opportunities
Requirements
A true desire to see customers benefit from the investment they make with GitLab
Demonstrated progressive experience with SaaS sales through pitching on value to development team (preferably devops)
Interest in GitLab, and open source software
Ability to leverage established relationships and proven sales techniques for success