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Booking & Support Specialist, English Speaker at My Favourite Spot | JobVerse
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Booking & Support Specialist, English Speaker
My Favourite Spot
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Booking & Support Specialist, English Speaker
Portugal
Full Time
2 hours ago
Apply Now
About this role
Role Overview
Manage the full cycle of customer bookings, including creation, modification, and cancellation
Provide specialized support to our travel partners
Ensure high-quality customer service, with attention to detail and personalization
Contribute to the continuous improvement of our services and processes
Requirements
Degree in Tourism or similar
Minimum 1 year of professional experience in a travel agency or tour operator
Proficiency with airline booking systems (GDS), preferably Amadeus and/or Galileo
Strong customer service orientation, with friendliness and professionalism
Availability for night shifts
Fluency in Portuguese and English
Benefits
Competitive salary based on experience and expertise
Annual performance-based bonus
AdvanceCare health insurance
24 days of annual leave (including your birthday off)
Hybrid working model
Extra benefits for night shifts
Travel perks at net rates
Apply Now
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