Maintain an expert status on all Restaurant365 features and partnering platforms
Understanding clients’ requirements, identifying gaps (if any) between clients’ requirements, and defining solutions to bridge the gap
Create and deliver powerful presentations that clearly communicate the uniqueness of the value proposition
Setting up and maintaining demonstration platforms for existing and new features
Acting as a technical resource for sales team with specific questions regarding the R365 product and partnering solutions
Establish a connection with potential candidates by discussing and understanding the everyday experiences of an operator, ideally drawing from their own personal backgrounds
Training the sales team on product knowledge and new features
RFP assistance for sales team
Consult marketing from an R365 product and partnering product knowledge standpoint
Perform webinars for marketing and sales purposes
QA of newly released features delivering feedback to the product team
Other duties as assigned

Solutions Engineer – Level 3

Key skills