Sales Development Representative

Role Overview

• Conduct outbound prospecting to identify and qualify potential customers through phone calls, emails, social media, and other channels.
• Research and understand prospects' business needs and pain points to effectively communicate the value proposition of Loop.
• Schedule and coordinate introductory calls or demos for qualified prospects with Account Executives (AEs).
• Track and document all interactions and lead information in Loop's CRM system (we use Salesforce) to ensure accurate and up-to-date data.
• Continuously learn about the industry and competitors to provide valuable insights to merchants and improve sales messaging.
• Collaborate with AEs and other team members to optimize sales processes and improve overall sales performance.
• Meet and exceed weekly and monthly KPIs for outbound calls, qualified leads, and scheduled meetings.
• Achieve (or exceed!) monthly SQO quota.
• Participate in ongoing training and coaching sessions to improve sales skills and product knowledge.
• Continuously provide feedback to the marketing team on the effectiveness of campaigns and messaging.
• Act as THE voice of our market, sharing insights with our sales, marketing, merchant success and product teams so we can be exceptional at responding to market needs.

Requirements

• Strong prospecting skills with the ability to identify and qualify potential customers through various channels, such as cold calls, cold emails, social media, and other creative methods.
• Excellent communication skills, both written and verbal, with the ability to engage and persuade prospects through phone, email, and other channels.
• Strong listening skills to understand prospects' needs and pain points and effectively communicate the value proposition of Loop.
• Positive attitude, persistence and resilience in the face of rejection or setbacks, with the ability to maintain motivation and focus on achieving quota.
• You have a results-driven mindset and a willingness to go above and beyond to meet and exceed quotas.
• Comfort with using technology and software tools, such as CRMs, email automation platforms, and prospecting tools; experience with (or are excited to learn) Loop’s tools
• Salesforce, Slack, Notion, Loom, Outreach, Lusha, SalesNav, and Google Suite.
• You know how to effectively collaborate with cross-functional teams, including AEs, marketing, partnerships, and merchant success.
• Willingness to learn and continuously improve sales skills, including product knowledge, sales processes, and industry trends.
• You can provide examples of how you addressed a customer's concern or hesitation with a product and turned that hesitancy into a win.
• You are curious and proactive in experimenting with AI technologies to improve workflows, optimize messaging, and uncover new ways to connect with merchants.
• You thrive in rapidly changing, ambiguous, and fast moving environments.
• You have examples to share of how you’re already living Loop’s core values: Be a Human First, Courage Over Comfort, Own the Outcome and Make Merchants Successful.

Benefits

• medical, dental, and vision insurance
• flexible PTO
• company holidays
• sick & safe leave
• parental leave
• 401k
• monthly wellness benefit
• home workstation benefit
• phone/internet benefit
• equity