Support the full digital software development cycle, including requirements, research, design, stakeholder engagement, testing, and delivery of user-facing systems
Gather requirements by conducting interviews, reviewing documents, distributing questionnaires, analyzing business processes, outlining use cases and scenarios, performing business analysis, and examining current systems
Use a range of methods to document requirements, such as Behavior-Driven Development (BDD) specifications, user stories, acceptance criteria, workflow and United Modeling Language (UML) diagrams, use cases, and guides for users
Maintain comprehensive requirements traceability documentation and monitor the status of requirements consistently throughout the project lifecycle
Communicate effectively, both verbally and in writing, with team members and stakeholders
Facilitate team meetings to gather, document, refine, and prioritize requirements, design system enhancements, identify action items, and drive user feedback
Conduct diverse testing activities by defining test scenarios and cases, executing test procedures, and thoroughly documenting results
Work collaboratively with subject matter experts, designers, and user experience researchers within an Agile framework
Provide recommendations for enhancing internal processes, accompanied by potential solutions

Bachelor's degree or equivalent experience
Must be able to pass any required background check(s)
Candidate must be a US citizen, reside in the U.S., be authorized to work in the U.S.
Proficiency with MS Office tools (Excel, Word)
Proficiency with JIRA and Confluence or similar applications in support of Agile software delivery
Scrum Master/Agile certification or training

Junior Business Systems Analyst

Key skills