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Senior Customer Success Manager, Commercial at 1Password | JobVerse
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Senior Customer Success Manager, Commercial
1Password
Remote
Website
LinkedIn
Senior Customer Success Manager, Commercial
United States
Full Time
2 hours ago
$75,000 - $105,000 USD
H1B Sponsor
Apply Now
Key skills
C
Communication
About this role
Role Overview
guide Mid Market Teams and Business customers through established best practices
act as the customer champion and advocate
increase awareness of customer needs and priorities
support customers in seeing the value of their investment with 1Password
drive towards their adoption goals through proactive and reactive customer engagement
Follows defined outreach and follow-up communication processes
synthesize and log findings from customer discussions
Requirements
A proven track record with a 5 years experience in revenue generating roles
Strong communication skills over email, the phone, and video call
Experience with and passion for helping people or businesses use software
You're technically savvy and enjoy learning new products
You have experience in working closely with C-Level executives
Guiding customers through their lifecycle through email, webinars, and customized sessions
Supports customers within their book of business through the annual renewal process
You have experience managing revenue retention as your key metric
Benefits
health, dental, 401k and many others
generous paid time off
equity grant
participation in our incentive programs
Apply Now
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