GTM Technology Manager

Role Overview

• Own the CPQ & OTC product domain end-to-end—personally defining the roadmap, managing the backlog, writing user stories and acceptance criteria, and driving hands-on delivery across sprints.
• Build and continuously refine processes for CPQ change intake, prioritization, delivery, and QA—establishing governance standards and release management procedures that enable rapid, reliable releases with high stakeholder trust.
• Act as the primary, hands-on systems owner for Salesforce CPQ and DealHub—personally maintaining configuration architecture that supports complex pricing models, subscription management, amendments, renewals, and co-term logic.
• Partner with Sales, Finance, Legal, and Customer Success to define and execute the roadmap for end-to-end CPQ and OTC processes—spanning opportunity management, quoting, contracting, order creation, fulfillment, billing, and cash application.
• Design and configure CPQ solutions, including product catalogs, pricing rules, discount schedules, approval workflows, guided selling flows, and quote output templates.
• Own the end-to-end Order-to-Cash process design—documenting current and future-state flows, identifying gaps that cause revenue leakage or billing errors, and driving improvements in coordination with Finance and billing operations.
• Champion user-centric CPQ design—ensuring quoting experiences are intuitive and error-free for Sales, and that process feedback loops with Deal Desk, Finance, and CS drive continuous improvement across the revenue cycle.
• Drive AI-first solutioning across CPQ and OTC functions—deploying AI agents for quote generation assistance, pricing recommendations, approval routing, order validation, and revenue recognition triggers.

Requirements

• 5+ years in Business Systems, Revenue Operations, or CPQ-focused roles in a high-growth SaaS environment, with a demonstrated track record of owning complex CPQ and OTC initiatives end-to-end.
• Significant hands-on configuration experience with Salesforce CPQ and/or DealHub—not as an overseer but as someone who has personally built product catalogs, pricing rules, discount schedules, approval workflows, subscription logic, and contract amendments from the ground up.
• Proven track record owning end-to-end CPQ and Order-to-Cash initiatives spanning Sales, Finance, and Legal—from requirements discovery and system configuration through UAT, go-live, and post-launch iteration.
• Experience defining integration requirements between CPQ platforms and downstream systems (ERP, billing, provisioning).

Tech Stack

• ERP

Benefits

• Equity
• 401k
• Health, Dental, and Vision insurance
• Spending accounts
• Life & Disability
• Paid parental leave
• Flexible paid time off
• Enhanced employee assistance program
• Employee wellness stipend
• Professional development stipend