Customer Support Expert
India
Full Time
3 hours ago
No H1B
Key skills
CitrixOracleCommunicationSales
About this role
Role Overview
- Responsible for service delivery of the areas assigned
- Meeting the service level and maintaining the accuracy of the database
- Basic Knowledge of Computers, Oracle and Sales force
- Should be able to work in Citrix based environment
- Knowledge of customer service, helpdesk and order fulfillment
- Handling inbound and outbound calls professionally
Requirements
- BA or B. Com Graduate (with All year mark sheets)
- Added advantage if candidate holds prior experience in BPO, specifically in an International Voice or Blended process
- Good communication (written and verbal) and comprehension skills in English
- Willing to work in night shifts 24/7 environment
- Required Experience – 2-3 Years
Tech Stack
- Citrix
- Oracle
Benefits
- Personalized career guidance from leaders
- Comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work
- Access to 250,000+ courses and numerous certifications