Deliver exceptional support to Hungarian-speaking players via various communication channels, including chat, email, and forums.
Efficiently troubleshoot player issues and resolve queries to maximize player satisfaction.
Collect feedback from players to help improve our gaming services and products.
Maintain accurate records of player interactions in our support systems.
Collaborate with other departments to streamline processes and enhance problem resolution.
Assist in developing and implementing best practices for player support.

Fluency in Hungarian is required; proficiency in English is a plus.
A strong passion for gaming, with knowledge of current gaming trends and communities.
Experience in customer support or a gaming-related position is advantageous but not mandatory.
Excellent communication skills, both written and verbal, with the ability to engage players effectively.
Strong analytical and problem-solving skills with a proactive approach to player issues.
A positive attitude and ability to work collaboratively within a team.
Willingness to adapt in the fast-paced environment of the gaming industry.

Hungarian Player Support Specialist – Gaming

Key skills