Key skills
CRMSAPCommunicationAccount ManagementSales
About this role
Role Overview
- Serve as the primary contact for assigned distributors, conducting regular outreach to monitor inventory levels and ensure long-term loyalty
- Identify and prospect new leads, reactivate dormant accounts, and execute upselling/cross-selling strategies based on purchase history
- Assist distributors with OEM part cross-referencing and provide technical guidance on machine compatibility (e.g., voltages and sizing)
- Educate distributors on New Product Introductions (NPI) for aftermarket floorcare parts
- Generate bulk-order quotes, manage backorder communications, and coordinate with customer service and plant departments to ensure on-time delivery
Requirements
- Bachelor’s degree in Business or equivalent experience preferred
- Proven track record in Inside Sales or Account Management
- Industry experience in industrial floorcare, janitorial supply, or equipment parts is highly preferred
- Ability to learn and discuss technical specifications and OEM cross-referencing
- Expert in CRM usage and MS Office (Word, Excel, Outlook)
- SAP experience is a plus
- Strong 'hunting' and closing skills, excellent verbal/written communication, and the ability to multitask in a fast-paced environment
Benefits
- Medical, Dental, and Vision plan
- Paid Holidays (11 per year)
- Flexible PTO for exempt employees; generous PTO for non-exempt employees
- HAS, FSA and 401K matching plans
- Paid sick time, as well as short and long-term disability insurance