Working Student – Customer Support

Role Overview

• You support our project manager in day-to-day operations and serve as a direct contact for our B2B clients.
• You conduct digital meetings and manage internal and external communication via phone, email, Zoom, and Teams.
• You take responsibility for clear workflows, coordinate with internal departments, and ensure projects are carried out in a structured and well-organized manner.

Requirements

• You are currently enrolled in a university or university of applied sciences program with a focus on business and/or design and have at least three semesters remaining.
• You are outgoing, enjoy communicating with people, and have a clear, error-free command of German.
• You are a true organizational talent, like to look beyond your immediate tasks, and have an independent, structured, and solution-oriented way of working.

Benefits

• Edenred card & phone allowance: tax-free voucher card with a monthly top-up plus an additional phone bonus.
• Health budget: €600 per year (e.g., for massages, eyewear, or medications) or a subsidy toward your (future) Urban Sports membership.
• Strong team & appreciative culture: shared lunches, team events, and a genuine sense of togetherness.
• Prime location at Potsdamer Platz: excellent transport links — bus, U-Bahn, S-Bahn and regional trains are just steps away.
• Modern workplace: height-adjustable desks, dual monitors, Apple MacBook, and a modern office with a roof terrace and views across central Berlin.
• Refreshments included: free specialty coffee, soft drinks, fruit, and regular team lunches (e.g., pizza days).