Sales Manager

Role Overview

• Manages sales team budgets, territories, and client lists for clients in the Northeast USA
• Leads, coaches, and develops a quality driven, sales team to deliver profitable growth
• Collaborates with the senior management team to develop and define sales strategies for achieving sales goals
• Hires and develops sales staff
• Defines and oversees sales staff compensation and incentive programs that motivate the sales team to achieve their sales targets
• Defines and coordinates sales training programs that enable staff to achieve their potential and support company sales objectives
• Manages customer expectations and contributes to a high level of customer satisfaction
• Defines sales processes that drive desired sales outcomes and identifies improvements
• Develops infrastructure and systems to support the success of the sales function
• Provides detailed and accurate sales forecasting
• Defines, tracks, and manages sales teams KPI/Metrics; financials, activities, pipeline, prospecting
• Monitors customer, market, and competitor activity and provides feedback to executive and leadership teams
• Works closely with the marketing team to establish successful support, budget, plans, and programs
• Manages key customer relationships to develop and secure strategic opportunities
• Travels for in-person meetings with customers and partners
• Develops and maintains relationships with key accounts
• Creates a culture of success and ongoing business and goal achievement
• Liaises with other SGS business lines to ensure proper and effective cross selling
• Follows up on delivery of laboratory services to meet client needs
• Develops and manages the business plan for the growth of the EHS business
• Provides ongoing beneficial client feedback to inform the business and Operations staff

Requirements

• Degree or diploma in a relevant field; Chemistry, Biology, Environmental science
• 10 years of experience in Technical sales, project management, or customer service experience
• 10 years of experience in Environmental Industry (Preferred)
• Prior supervisory experience (Preferred)
• Excellent oral and written communications skills to build strong customer relationships as well as work effectively and collaborate internally
• Exceptional leadership, self-initiative, resource utilization and time management skills
• Solid critical thinking skills to anticipate and solve problems in a systematic manner
• Advanced reasoning and mathematical skills
• Excellent attention to detail
• Advanced computer skills
• Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
• Frequent travel required
• about 60% of the time

Benefits

• Environmental analytical services
• Development opportunities
• Competitive pay
• Collaborative work environment