Investigator, Employee Relations

Role Overview

• Develop investigative plans including scope, participant lists, and timelines; execute and document work in accordance with professional standards and GM investigation protocols.
• Communicate investigation results clearly and timely to all constituencies (e.g., HR, leaders, Legal, and other stakeholders).
• Effectively collaborate cross-functionally with HR, Labor Relations, Legal, Audit, Security, Operations, and other constituencies.
• Partner with the HR Policy team on post investigation strategies such as ensuring equity in employment actions resulting from the investigation and identifying proactive training efforts to mitigate future risk.
• Draft clear, concise, high quality investigation reports that synthesize facts, policy standards, analysis, and the conclusion of the case.
• Demonstrate strong case management discipline, including accurate and timely documentation, appropriate evidence handling and storage, adherence to record retention requirements, and consistent application of investigation quality standards.
• Ensure confidentiality of sensitive information is maintained.

Requirements

• 5+ years of professional experience in Human Resources, or Corporate Global Investigations, Labor Relations, Legal, or Compliance, including a minimum of 3+ years conducting workplace investigations into discrimination, harassment, retaliation, and other policy violations.
• Bachelor’s degree in Human Resources, Business, Industrial/Organizational Psychology, Criminal Justice, or a related field preferred, or equivalent experience.
• Advanced degree or professional certification (e.g., PHR, SPHR, AWI) is a plus.
• Experience performing investigations of alleged misconduct at the direction of Leadership, managing cases from assignment through fact-finding, analysis, and report completion while balancing urgency and quality.
• Ability to identify and develop sources of information relative to the subject of the investigation.
• Experience conducting effective informational and interrogatory interviews with reporters, subjects, and witnesses at all levels of the organization.
• Experience evaluating systems of internal control and related procedures to identify potential gaps or process improvements related to people, policy, or culture.
• Experience recommending changes in investigative process to improve efficiency/effectiveness while maintaining the highest quality standards.
• Prior experience maintaining open, honest, and timely communication with personnel involved in investigations/projects.
• Managerial courage demonstrated through effective, direct, and respectful communication.
• Ability to collaborate, build relationships, gain credibility, and partner effectively with others up and down a matrixed organization.
• Ability to investigate objectively.
• Aptitude for critical thinking and succinctly presenting the best course of action.
• Exceptional organizational, analytical, leadership and interpersonal skills, with strong attention to detail and the ability to manage multiple complex investigations concurrently.
• Exceptional written and verbal communication skills, including experience drafting clear, concise investigation reports and summaries for HR, leaders, and Legal.
• Demonstrated ability to handle high-risk, sensitive matters (e.g., offensive symbols/graffiti, conflict of interest, retaliation) with discretion, judgment, and composure.
• Knowledge and understanding of automotive industry environment and business needs and experience working with represented/hourly workforces (UAW or similar union environment) are both a plus.

Benefits

• GM offers a variety of health and wellbeing benefit programs.
• Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.