Senior Specialist, PMO Support / Scrum Master

Role Overview

• Lead and facilitate Agile ceremonies (such as daily stand-ups, sprint planning, backlog refinement, reviews, and retrospectives), coach team members on Agile principles and practices, and foster a culture of continuous improvement, transparency, and collaboration across S/4HANA PMO workstreams.
• Partner with Product Owners and key stakeholders to maintain a clear, prioritized backlog, ensure work items are well-defined and ready for execution, and align sprint goals and outcomes with overall S/4HANA program objectives and milestones.
• Proactively identify and remove impediments impacting team delivery, monitor team progress using appropriate metrics and tools, and support the identification, escalation, and mitigation of risks and issues within and across PMO workstreams.
• Support core PMO activities by maintaining accurate status reporting, RAID (risks, assumptions, issues, dependencies) logs, and other governance documentation, and provide clear visibility into sprint outcomes, delivery status, and key decisions for program leadership and governance bodies.
• Collaborate with other Scrum Masters, PMO leads, and workstream owners to manage cross-team dependencies, coordinate joint planning where needed, and help ensure integrated, end-to-end delivery across the S/4HANA program.
• Contribute to the development and execution of change management activities by helping assess change impacts, supporting stakeholder readiness efforts, and working with change management leads to integrate key messages and behavioral expectations into team ways of working.
• Support program and PMO communication efforts by providing input to communication plans, ensuring timely and clear updates to stakeholders, and reinforcing key messages related to priorities, milestones, and ways of working within assigned teams.
• Assist with planning and coordinating training and readiness activities for impacted teams by aligning training needs with program timelines, supporting logistics and materials preparation, and helping monitor readiness indicators and adoption progress within supported workstreams.

Requirements

• 5+ years of combined experience in: PMO or program/project management support, and Agile delivery / Scrum Master or similar roles
• Experience supporting large-scale transformation programs (preferably ERP or S/4HANA).
• Understanding of Agile frameworks (e.g., Scrum, SAFe) with hands-on experience facilitating Agile ceremonies and coaching cross functional teams.
• Demonstrated experience working within a structured PMO or program governance environment, including status reporting, RAID management, and milestone tracking.
• Experience supporting large-scale transformation programs, preferably including ERP implementations.
• Working knowledge of organizational change management concepts and approaches, with experience partnering with change and communications leads.
• Excellent verbal and written communication skills, with the ability to facilitate meetings, drive alignment, and engage stakeholders at multiple levels.
• Strong analytical and problem-solving skills with the ability to identify impediments, propose options, and drive resolution.

Tech Stack

• ERP

Benefits

• medical
• dental
• vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days