Operational coordination and management of all departments
Serving as Manager on Duty
Ensuring the communication and information flow with internal and external interfaces
Supporting and challenging the team
Optimizing and monitoring workflows across departments
Training, motivating and developing employees
Guest service and advisory duties
Leading by example and providing hands-on support
Inventory management and stock control
Ensuring and improving hygiene, order, safety and compliance with JUFA quality standards
Further development of the offering in cooperation with hotel management
Point of contact for personnel management

Team player with the ability to work independently
Hands-on mentality
Strong organizational skills
High sense of responsibility and quality awareness
Very good German and English language skills
Excellent communication skills
Proactive mindset
Flexibility and creativity
Several years of professional experience in the hotel or hospitality industry, preferably in F&B – we are also happy to offer young professionals opportunities for development
Business administration knowledge and an analytical approach are an advantage

Operations Manager

Key skills