Customer Service, Career Changer

Role Overview

• Shape the on-site customer experience: You accompany and support our customers in using our digital service offerings
• As the first point of contact, you answer any questions our customers have on-site
• You support our customer advisors
• You identify customer needs and pass signals on to your team members and specialists
• You proactively engage customers on advisory topics
• You schedule appointments for customer advisors with clients

Requirements

• Enjoy working with people and strong team skills
• Completed commercial vocational training
• Experience in customer service

Benefits

• Job security: If you value a secure employer that takes responsibility for its employees, you’ll feel right at home with us!
• Our corporate culture: At VerbundVolksbank OWL you will find a respectful working environment, mutual support and plenty of room for your ideas
• Training and development: We support your potential with targeted training opportunities for personal and professional development so you can grow with us
• Work–life balance: We offer flexible working hours, 30 days of vacation and additional days off at Christmas and New Year’s Eve
• Additional benefits: You can expect a range of extra perks such as an attractive pension scheme, bike and electronics leasing, a mobile massage service, team events and much more