Manager, Technology Solutions and Digital Products – Mid
Scottsdale, Florida, United States of America
Full Time
3 weeks ago
$100,310 - $143,300 USD
H1B Sponsor
Key skills
Change Management
About this role
Role Overview
Assist Commercial and Operations teams in bids, quotes, and proposals by providing basic technology advice to meet customer requirements.
Participate in customer meetings as a subject matter expert.
Collaborate across teams to help identify business needs and develop simple project plans; break down tasks into actionable items for the team.
Support tracking of the team's progress to ensure alignment with project timelines.
Help identify technology opportunities and provide recommendations as needed.
Assist in evaluating products to spot gaps or issues based on feedback from the market and end-users.
Contribute to product development by integrating feedback and requests.
Review product specifications and costs to align with market potential and future growth.
Support the development of product materials to aid commercial activities.
Assist in training team members on new products and launches.
Collaborate with cross-functional teams to help develop marketing tactics and pricing strategies.
Assist in identifying and addressing internal or external challenges.
Support the presentation of product performance updates to management.
Help in streamlining business processes to support IT and business goals.
Implement solutions within set deadlines.
Provide support for service delivery activities such as data migration, testing, and training.
Help develop and implement customer migration plans to ensure smooth transitions.
Assist in identifying and resolving migration issues.
Support change management activities to facilitate business transformation.
Help identify impacts of technology changes and provide basic solutions to maximize positive outcomes.
Provide post-implementation support as needed.
Assist in establishing processes and best practices to ensure quality customer solutions and service delivery.
Requirements
Substantial general work experience together with comprehensive job-related experience in own area of expertise to fully competent level (preferred Over 6 to 10 years).
This is a regional role. Regional experiences, experience in handling three or more countries or exposure to an MNC environment is advantageous.
Preferred Experience leading a team of 4 to 8 people (Over 2 to 4 years)
Benefits
PTO
6 days sick time
9 paid holidays
1 paid "Personal Holiday"
Company Bonus Plan
401(K) SAVE Plan
Annual Fixed Contribution
Medical, Dental, Vision, and Life & Disability coverage