Account Manager

Role Overview

• The Account Manager (AM) is responsible for building, maintaining, and expanding strong relationships with C-suite level (CEO’s, CFO’s, COO’s), Student Groups and other influencers/decision-makers in strategically important large, accounts within assigned geography.
• Develops and executes strategies that will create access to students, employees and key contacts within targeted accounts.
• Executes persuasive presentations and drives focused on the member value proposition to recruit targeted audiences to the registry.
• Develops collaborative partnerships with both internal and external stakeholders, leading without authority to drive alignment and coordination across the member recruitment teams.
• Provides sound business recommendations and demonstrates a keen ability to prioritize and execute on current and future opportunities.
• Demonstrates knowledge of Cell Therapy landscape to include pathways/guidelines.
• Develops effective business plans to enhance ethnically diverse members through well-defined strategies and tactics.
• Monitors and tracks performance of existing initiatives and adjusts accordingly based on sound business decisions.

Requirements

• Associates or bachelor’s degree in business, healthcare, or related field.
• Minimum total of 3 years of successful account management and/or sales experience.
• Knowledge of strategic account selling and planning.
• Salesforce, Microsoft office, with Excel skills.
• Demonstrate strategic thinking, planning, and problem-solving skills.
• Have a consultative, results-driven mindset grounded in how the customer thinks and makes decisions.
• Build strong, collaborative relationships with internal and external partners.
• Demonstrate a high degree of learning agility easily adaptable to new, ambiguous or difficult conditions.
• Elevated level of self-awareness with the ability to translate feedback into action.
• Excellent oral/written communication skills, including demonstrated ability to follow through.
• Identify and meet internal/external customer needs.
• Apply flexible and creative thinking when developing new business solutions.
• Build consensus, gain buy-in on responsibilities and facilitate business plans that impact multiple teams.
• Strong organizational skills, relationship building skills and project management skills.
• Ability to manage conflict and prioritize.

Benefits

• NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits.
• Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees.