You support our customers in the e‑commerce area and act as their primary point of contact
You work together with internal teams to develop customer relationships and identify cross‑ and upselling opportunities
You prepare proposals and contracts and follow them through to successful conclusion
You proactively advise on our new e‑commerce products, payment plugins and online shop payment modules
You actively contribute to the further development of our sales processes in e‑commerce
You monitor market trends in e‑commerce and share your findings proactively

You love communicating — whether in person, by phone or in writing
You work in a solution‑oriented way with the team and our customers
You organize your working area independently and respond flexibly to new requirements
You show initiative, negotiation skills and creativity — also in complex situations
Ideally, you already have experience in the financial services sector
You are business‑fluent in German and have very good English

Permanent employment
On‑site and/or mobile (remote) working
Workplace in Pulsnitz (reachable from Dresden via the S8) in a historic building with modern facilities
Needs‑based training and opportunities to take on further roles within the organization
Appreciative culture, open communication and dynamic teams
30 days base annual leave

Inside Account Manager – E-commerce

Key skills