Key skills
CommunicationRemote Work
About this role
Role Overview
- Handle travel-related inquiries via phone, email, and chat
- Support customers with bookings, modifications, and travel assistance
- Provide clear and professional communication at all times
- Document interactions accurately in internal systems
- Follow internal procedures and quality standards
- Collaborate with international teams to maintain service excellence
Requirements
- Native or C1/C2 level Danish (written and spoken)
- B2 level English
- Strong communication and customer service skills
- Comfortable working independently in a remote setup
- Flexible to work rotational shifts, including weekends and holidays
- If applying from outside Latvia, must confirm independent relocation
Benefits
- Remote work from Latvia
- Full-time or part-time options
- Double pay for worked bank holidays
- International and supportive environment
- Career development opportunities in travel and customer service