Direct attention to brand commitment when servicing customers and driving results
Uphold Coach’s Service and Selling Models
Create personalized customer experiences
Understand organizational objectives and make decisions that align with Company priorities
Develop personal sales and clienteling strategies in partnership with management
Build lasting and loyal relationships with customers
Provide in-depth product knowledge, including features and benefits
Maintain a tidy selling floor and adhere to retail policies and procedures
Support Store Inventory Process and efficiently process customer transactions

1-3 years of previous sales experience, preferably in a luxury retail service environment
Possesses current knowledge of fashion trends and competition in the marketplace
High school diploma or equivalent; college degree preferred
Knowledge of cash register systems
Basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
Ability to communicate effectively with customers and team
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Ability to meet flexible scheduling & availability expectations, including nights, weekends, and holidays during high retail traffic and sales days

Sales Associate II

Key skills