Key skills
Communication
About this role
Role Overview
- Assist customers to quote and order parts correctly; quote follow up, and troubleshoot any product issues by phone, email and in person.
- Work with vendors, customers and the warehouse team to facilitate the prompt delivery of orders.
- Collaborate with Account Managers, the Projects Group and the Technical Team to ensure premier customer service is provided to customers.
- Maintaining knowledge base on current products and learning about new products.
Requirements
- A desire to learn and continue to grow.
- A post secondary education in Electrical, Automation, Mechatronics, or relevant experience.
- Knowledge of electrical products such as: relays, timers, PLCs, light curtains, push buttons, breakers and panels.
- Excellent communication skills, both verbal and written.
Benefits
- Competitive salary
- Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs.
- Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
- Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
- Company paid Life Insurance, and employee paid disability.