Actively integrate artificial intelligence into our process landscape
Identify and prioritize suitable AI use cases
Support the entire implementation process from the use-case brief through pilot to rollout
Facilitate and coach the AI key-user group
Develop and implement AI applications
Apply knowledge of Python, R or comparable technologies and have initial experience with chatbots
Keep interfaces and system architectures in view
Lead (sub-)projects to introduce AI and process solutions
Facilitate cross-departmental workshops and support change management activities

Degree in Computer Science, Information Systems or a comparable qualification
Solid experience in IT-focused process management – particularly with end-to-end processes
BPMN modeling, workshop facilitation, requirements gathering and prioritization
Strong affinity for artificial intelligence and machine learning applications (ideally generative AI)
Practical experience implementing use cases; knowledge of Python or R is a plus but not mandatory
Strong communication and coaching skills
Proficient in the Microsoft 365 environment
Preferably experience with backlog or ticketing systems
Good command of English

IT Process Manager – Artificial Intelligence

Key skills