Key skills
SalesforceCRMCommunicationPresentation SkillsAccount ManagementSales
About this role
Role Overview
- Maintain and retain relationship with the brokers by building and sustaining effective long-term relationships with key decision makers within assigned accounts
- Seek opportunities with existing customers to expand our current service offerings and achieve maximum account penetration
- Create and communicate customers plans for top customers to include opportunities, risk ratings, and detailed growth and retention plans
- Develop and design customized environmental solutions and collaborate with internal teams to ensure proposed solutions align with customer goals
- Advanced knowledge of the Company’s available services, lines of business, pricing structures, and recommend additional products and services as appropriate to assigned existing customers
- Monitor schedules and documents of all activities such as calls, meetings, proposals and develop robust information profiles on prospective customers to facilitate acquisition of new customers
- Develop and maintain an awareness of market behavior and competitive trends in designated markets to anticipate changing customer needs
- Complete required Environmental Service Agreements, Pricing Proposals, Customer Onboarding Forms, reports, and other paperwork in a timely manner and in accordance with Company policy.
- Performs other job-related duties as assigned or apparent
Requirements
- Strong technical knowledge with an understanding of environmental solutions, and regulatory compliance
- Strong verbal and written communication skills, including strong presentation skills and the ability to produce high quality, error free work in a fast-paced work environment
- Demonstrated proficiency in Microsoft Office Word, Excel, and Outlook
- Advanced ability to build and maintain strong long-term relationships with customers
- Thorough knowledge of CRM platforms (e.g. Salesforce) to manage pipeline and track performance
- 7
- 10 years of experience within the waste industry
- preferred
- 7
- 10 years of experience in a sales, account management, or customer facing role
- Driver's license
Benefits
- Comprehensive medical benefits coverage
- Dental plans and vision coverage
- Health care and dependent care spending accounts
- Short
- and long-term disability
- Life insurance and accidental death & dismemberment insurance
- Employee and Family Assistance Program (EAP)
- Employee discount programs
- Retirement plan with a generous company match
- Employee Stock Purchase Plan (ESPP)
- Paid Time Off (PTO)