Identify prospects utilizing web search engines, personal networking, industry publication, etc.
Research leads to develop background for sales calls and identify decision maker.
Cold call leads and try to breakthrough to decision maker.
Identify needs and persuade customers to give RXO an opportunity to service their freight.
Effectively quote the customer considering all variable factors.
Follow up with previously called leads in a timely manner.
Update customer files after each conversation.
Maintain relationships and continue to develop existing customer accounts.
Liaise with Customer ops to ensure loads are built and scheduled correctly with all pertinent information and documentation, loads are tracked, and incidents are updated and resolved regularly.
Collaborate with the carrier sales department to ensure freight is covered with the best viable option.
Maintain relationships with carriers to cover freight upon occasion.
Understand market trends and industry standards to facilitate pricing.
React with a sense of urgency to solve problems, escalating when necessary.
Serve as a resource to customers regarding RXO's service offerings, market trends, industry standards.
Effectively communicate with internal and external contacts.

Previous experience in Transport and logistics (either on the carrier or shipper side), freight forwarding
Prior client facing (virtually & face to face) & sales experience required
Good communication skills & Sales drive
Target oriented, passion for sales and customer experience, teamwork
Extensive experience building strong business and customer portfolio in the supply chain industry or similar.

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Mindspace Membership Benefits (events, wellness classes, discount at local companies)
Diverse and Inclusive environment
14 employee-led Employee Resource Groups

EU Business Development Manager

Key skills