Executive Director

Role Overview

• The Executive Director collaborates with department directors to establish performance and operational objectives, offering continuous support to foster their professional growth and sustain a high-performing leadership team within the community.
• Tracks financial performance and participates in creating annual budgets, ensuring monthly compliance.
• Reviews monthly financial statements and oversees resident billing processes.
• Establishes an environment conducive to quality services and high customer satisfaction.
• Engages with residents and families regularly, fostering and upholding positive relationships through effective communication, addressing concerns, and conducting satisfaction surveys.
• Maintains excellent customer service standards and encourages all employees to do the same.
• Assists marketing staff in implementing effective strategies and monitors occupancy data.
• Ensures compliance with all state and federal regulations within the community.

Requirements

• Licensed Assisted Living Director (LALD) or Licensed Health Services Executive (LHSE) by BELTSS Board
• Proficient in verbal and written communication with a focus on excellence
• Familiarity with Microsoft Word and Excel for efficient task management
• Basic understanding of accounting principles to aid in financial tasks
• Capable of organizing and prioritizing multiple projects effectively
• Skilled in maintaining confidentiality of personnel, financial, and sensitive information
• Demonstrates tactfulness in interactions with residents, families, staff, and various stakeholders
• Adhere to organizational policies and procedures
• Possesses a valid driver’s license with an acceptable driving record and has access to a vehicle.

Benefits

• Full Benefits package
• Opportunities for professional development
• Supportive work environment with a focus on employee wellbeing