Answer emails, chats, and phone calls from our customers
Develop an expert working knowledge of Aidin products and services
Collaborate with teammates to ensure accurate reporting, appropriate coverage of our channels, knowledge sharing, and the gathering of customer feedback for other departments and functions at Aidin
Contribute to efforts across Aidin, including, but not limited to, onboarding and training new customers, supporting our pre-cert workflows, and engaging as needed in a wide variety of tasks in support of our growing business
Show up, ready to deliver your best, with a relentless optimism and can-do spirit that is reflected in everything you do.