Work through lead lists provided by partners and marketing
Use checklists to convert inbound and outbound leads into sales-qualified leads (SQLs)
Hand over more complex leads to Customer Development Managers (CDMs)
Process standard subscriptions and licenses, co-terming, and renewals
Prepare, send, and follow up on standard quotations
Grow smaller accounts and re-engage dormant customers
Advance straightforward up
and cross-selling opportunities and escalate larger ones
Support local events and process event leads promptly afterward
Register deals and perform basic eligibility and certification checks
Keep CRM data clean, complete, and up to date

Comfortable using CRM systems and maintaining accurate sales data
Confident in reaching out to prospective clients via cold calls and email sequences
Able to qualify leads, track their progress, and ensure smooth handoffs and processing
Basic understanding of B2B IT services and solution selling
Proficient in German and English (C1); Dutch is a plus

Strong commitment to Open Source — it’s core to our identity
Transparent and accessible culture that encourages collaboration and supports the community
Flexible working model: full-time or part-time, on-site or remote
Flexible vacation policy: if you plan to travel, coordinate with us in advance and we’ll generally accommodate it
A balanced environment between a small startup and a large corporation: down-to-earth culture, robust processes, and fast decision-making
Growth mindset with support for personal and professional development
Opportunities to improve soft skills, earn certifications, and attend conferences
40-hour workweek, five weeks of paid vacation, and flexible options for unpaid leave (including sabbaticals)

Inside Sales Representative – IT Services

Key skills