Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction
Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs
Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform
Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make complex technical and financial details sound simple
Ability to balance competing priorities and manage multiple projects/deals at the same time
Passion and ability for thinking outside the box, building out new processes, and helping the team to build a playbook along the way

At least 2 years of sales / customer facing experience in a tech space, with a record of top performance
An understanding of the cloud computing / communications business model and excitement for selling to a technical audience while utilising a solution-oriented approach to selling
Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple
Technical solutions selling experience and enjoys working with real customers-
listening to them and solving problems
High adaptability, with comfort trying new things and building within a rapid-paced environment

Digital Sales Representative

Key skills