Oversee end-to-end booking operations, including reservations, confirmations, and updates
Coordinate schedules and manage time-sensitive deadlines
Review booking details for accuracy and completeness
Communicate with clients to gather required information and provide timely updates
Track changes, manage adjustments, and resolve issues proactively
Maintain detailed records within established systems and workflows
Ensure a smooth, professional experience throughout the entire booking process

Strong organizational and multitasking skills
Clear and professional written and verbal communication
Ability to work independently in a fully remote environment
Detail-oriented with strong follow-through
Comfortable using digital tools, CRM systems, and online platforms
Customer service, operations, scheduling, or administrative experience preferred (not required)
Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

Booking Operations Coordinator

Key skills