Develop and maintain Salesforce CRMA, and Tableau Next reports and dashboards to support business operations
Improve existing reports for accuracy, performance, and overall usability
Perform data validation to ensure consistency and reliability across reporting assets
Support data quality efforts, including cleansing, deduplication, validation, and enrichment
Monitor and maintain data quality and platform health, including job schedules and documentation
Collaborate with Salesforce administrators to implement data governance standards and test new features in sandbox environments
Review Salesforce release notes and recommend relevant updates, enhancements, or configuration changes
Assist with troubleshooting data issues, assessing impacts, and documenting resolutions
Support import/export activities using Data Loader or similar tools (training provided)
Participate in team meetings, Agile ceremonies, and documentation activities
Provide end-user support for data-related inquiries

Bachelor’s degree in Analytics, Information Systems, Business, Computer Science, or a related field
Foundational understanding of Salesforce or CRM systems
Tableau and Salesforce CRMA experience preferred
Basic analytical skills, including: Excel (pivot tables, formulas etc.)
SQL (preferred)
Data visualization concepts
Strong attention to detail and commitment to data accuracy
Effective communication and problem-solving skills
Willingness to learn Salesforce tools, best practices, and data processes

Analytics Analyst

Key skills