Senior Account Executive

Role Overview

• Assists and supports the operations of client accounts on a day-to-day basis, working alongside internal teams
• Demonstrates a thoughtful understanding of the client’s business, customers, brand, and challenges
• Aids in the development and project management of campaign and briefings
• Assists in account administration duties such as scheduling meetings, chasing assets, following up on client comms, stakeholder coordination, event development etc.
• Attends and moderates meetings, preparing and/or bringing necessary status documents and providing comprehensive recap and next steps to the internal team via our internal tool, ClickUp
• Building client relationships; listen to and understand individual client requirements and consistently meeting if not exceeding their expectations;
• Confidence to talk in both client meetings and internal planning meetings, demonstrating an understanding of the industry and the client brand.
• Ability to be thorough and right detailed briefs for internal teams, as well as ask the right questions and extract all relevant information from client briefs.
• Fosters a positive relationship with key team members at all levels of the client organisation
• Works cross-functionally with all departments, including Relationships, Community Management, Strategy, Creative and Insights
• Stays up-to-date on industry trends, business opportunities, and best practices
• Able to work independently and effectively manage up to the Group Account Director
• Identifying new business and campaign opportunities within client portfolio

Requirements

• Agency experience ideally with social media and/or influencer experience
• Account management or project management experience; strong advantage if you have a background in account management within the social and/or influencer space
• Strong written, verbal communication, and presentation skills
• Strong advantage if you have experience building social communities and/or community management
• This is a hybrid role, with 3 days per week in office required. You must reside in one of our office locations: Sydney, or Melbourne**

Benefits

• 1000heads combines expertise in data & analytics, strategy, technology and creativity to help the world’s best businesses build Social Age brands.
• 1000heads provides a fully integrated, end-to-end Social Transformation™ proposition to blue-chip clients encompassing data & analytics, strategy and implementation.
• 1000heads has a global footprint, employing over 200 people across 12 offices in London, New York, Los Angeles, Miami, Chicago, Bogota, Sydney, Melbourne, Kuala Lumpur, Japan, Paris and Berlin.
• 1000heads’ clients include Alphabet, Keurig, The North Face, San Pellegrino, Amazon, Cisco, and Diageo.
• 1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity.
• We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect.
• We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
• For more information on 1000heads, visit 1000heads.com.