Drive the operating cadence across the regions you support
Communicate effectively across the business operations ecosystem and sales segments to stand up new and improve existing processes
Partner with cross-functional teams and act as the SME for escalations for key issues such as forecasting, quotas, account ownership, and compensation
Partner with sales enablement team to ensure participation and drive adoption
Partner with sales management to drive territory planning, quota setting, business plan recommendation and execution
Lead projects for territory optimization, quota setting, new sales programs, etc.
Manage territory and quota process for headcount changes (new hires, terms, and transfers) and ensure quota coverage and governance
Manage the forecast and reporting process for the regions you support
Contribute to weekly forecast calls with sales management
Build reports and dashboards to track key metrics and KPIs to increase performance visibility and analyze the health of the business
Monitor pipeline quality to ensure rep participation and craft action plan to address areas of weakness/opportunity
Prepare for and participate in quarterly business reviews

8+ years of experience in sales operations, sales enablement, revenue operations or equivalent function with significant exposure to sales teams
Demonstrated understanding of SaaS go-to-market models, sales support roles, business metrics and growth best practices
Ability to structure complex problems, derive insights from data, and articulate clearly with diverse teams up to the senior leadership level
Excellent presentation skills and ability to influence varying org functions at varying levels of seniority throughout the org
Excellent analytical skills and experience with SFDC reporting and SQL. Knowledge of BI tools a plus (Tableau)
Ability to work effectively in an evolving environment requiring new perspectives and creative approaches, and with multiple competing deadlines. Can adapt quickly to changes and possesses strong work ethic
Always focused on doing what’s right for the customer and the business. High energy and contagious enthusiasm. Willing to take on the tough projects and challenges to support growth
Bachelor's degree. MBA a plus

Field Operations Manager

Key skills