Senior Online Shop Manager

Role Overview

• You take ownership of the customer journey from the landing page or product detail page (PDP) — identify friction points before our customers do and resolve them together with design and development
• You manage external developers and agencies — translate business and conversion goals into clear briefs, prioritize effectively, and ensure ideas go live quickly and cleanly
• You identify and prioritize data-driven optimization opportunities across the entire shop — anything that improves conversion, retention, or ARPU lands on your list (and then in live tests)
• You have our e‑commerce KPIs under control — and in focus: conversion rate, ARPU, retention, etc. are not just metrics to you but the playing field for real business results
• You design, run, and analyze A/B experiments — whether copy, layout, or flow: you want to know what works, not just believe it

Requirements

• You have at least 3 years of e‑commerce experience, ideally at a D2C brand — and you know how to not only plan growth but deliver it
• You are as fluent in Shopify (must have) as others are in Google Docs — and equally comfortable with A/B testing tools, page builders, ClickFunnels, and web analytics (GA4, Hotjar, etc.)
• You dive deep into our data and reports, spot patterns before they become obvious, and translate numbers into clear insights that optimize our shop and funnel
• You bring a hands‑on mentality and a doer’s mindset — you don’t wait, you act when you see a problem
• You thrive on pace, responsibility, and ownership — you want to shape, move, and improve things, not just follow along
• You speak fluent German for our target audience communications and English for our company language

Benefits

• Remote‑first: You don’t need an office to move big things — you decide how and where you work best, whether in our Frankfurt office, hybrid, or fully remote
• Significant responsibility and creative freedom: You get real ownership and the chance to shape the role with your input and pace
• Fast career growth: Those who move fast with us grow in responsibility, skills, and perspective
• Personal training budget: We invest in your professional development — because your growth is our growth
• Access to corporate benefits and Wellpass
• Free HEY HOLY pet food: Because happy dogs are as important as happy people!