Provide technical leadership for Zscaler’s Business Continuity and Disaster Recovery solutions, owning product success and architectural strategy throughout the sales lifecycle
Lead in-person and virtual meetings with customer executives and practitioners to provide executive-level overviews of Zscaler’s Cloud Reliability strategy and deep-dive technical workshops
Develop technical collateral, including best practice guides, proof-of-value (POV) test plans, and demo assets to support internal teams and customer presentations
Collaborate with Engineering, Product Management, and Marketing to drive product enhancements based on direct customer feedback and market trends
Act as a post-sales subject matter expert for Customer Success and Deployment teams to ensure successful technical implementation for customers

7+ years of professional experience in product management, presales, or professional services within the infrastructure technology or cybersecurity industry
Deep technical domain expertise in Proxy Architecture, ZTNA, SSE, SASE, and internet protocols including HTTP, SSL, DNS, and IPsec
Proven track record of developing technical collateral and supporting GTM initiatives to achieve successful sales outcomes
Exceptional interpersonal and presentation skills with the ability to engage effectively with both technical practitioners and executive leadership
Experience collaborating cross-functionally with Engineering, Operations, and Product Management teams

Principal Product Specialist

Key skills