Customer Retention Manager, Email Marketing
Lithuania
Full Time
5 hours ago
$2,700 - $3,700 EUR
No H1B
Key skills
CommunicationCollaboration
About this role
Role Overview
- Generate insights and data-driven ideas for customer loyalty and retention
- Prepare and execute marketing communication plans for existing users
- Create briefs and initiate tasks for content and design teams
- Perform day-to-day email and in-app notification marketing activities
- Track and report key metrics while suggesting ideas for improvement
- Cross-team collaboration
Requirements
- 3+ years of experience in product marketing, customer loyalty, retention, customer experience, value management, or similar role
- Higher education background in marketing, international business, communication, consumer psychology, or user behavior
- Experience in planning and executing initiatives across onboarding, activation & engagement, cross-sell, and retention
- Hands-on experience with direct marketing channels including email, push, and in-app notifications
- Experience in working with user segments and target groups to optimize communication effectiveness
- Proactivity, ability to adapt and work in a fast-paced environment
- Fluency in English.
Benefits
- Innovate with industry leaders
- Extensive training programs (online and offline)
- Mentorship and career-switch opportunities
- Ergonomic workspaces and modern meeting rooms
- 24/7 gym access and onsite workouts
- Free psychologist consultations and mental health events
- Private health insurance
- Extra vacation days and special occasion leave
- Company events and team-building activities
- Workation opportunities abroad