Install, configure, and integrate HPC cluster components (compute, storage, networking)
Perform system installation, initial configuration, and operational readiness checks
Apply patches, updates, and conduct routine maintenance activities
Provide Level 1 and Level 2 operational support for HPC environments
Diagnose and resolve issues involving: Linux operating systems, Enterprise server hardware, High-speed interconnects, Storage subsystems
Conduct root cause analysis and implement corrective actions
Monitor system health and respond to incidents proactively
Act as the primary technical contact on-site
Communicate effectively regarding incidents, planned maintenance, and system status
Build trusted relationships with customer technical stakeholders.

Degree in Computer Science, Engineering, or related field + at least 2 years of relevant experience
5+ years of relevant industry experience
Strong Linux expertise (RedHat and/or Debian-based environments)
Solid understanding of enterprise server hardware (CPU, memory, storage, diagnostics)
Scripting skills in Bash and/or Python
Strong networking fundamentals (TCP/IP, routing, switching, security basics)
Hands-on experience with infrastructure deployment, configuration, and maintenance
Excellent troubleshooting and analytical abilities
Proactive mindset and ability to work independently.

Hardware & Software Support Engineer – HPC

Key skills