Senior Marketing Manager, Customer Strategy

Role Overview

• Build the customer insight engine.
• Identify and cultivate customer advocates.
• Define how customers show up in marketing.
• Pressure-test our marketing before it ships.
• Identify and fill education gaps.
• Produce tangible outputs.

Requirements

• A seasoned customer-led marketer with 5+ years in B2B SaaS.
• Comfortable building structure where none exists.
• A natural storyteller with strong positioning instincts.
• Curious about how customers actually think and behave.
• Scrappy and execution-oriented, not just strategic.

Benefits

• Competitive compensation including an organization-wide goal-based bonus
• Paid Time Off: 5 Weeks PTO upon joining + Winter Holiday Break. Each year with the company, you'll receive 2 extra PTO days.
• 80% Work Option: Work with your manager to choose between working 5 day weeks (standard full-time) or 4 day weeks @ 80% pay
• Paid Parental Leave for primary and secondary caregivers
• Sabbatical: After 5 years with the team, you're eligible for a 1 month paid sabbatical
• Healthcare (US residents): Medical, Dental, Vision with HSA option, Dependent care FSA
• 401k (US residents): We match 6% contributions with immediate vesting