Associate Director, Partnerships

Role Overview

• Serve as a senior point of contact and relationship owner for IHA across all Performance Measurement Programs.
• Lead IHA through onboarding, transition, and ongoing operations with Cozeva, ensuring clarity of roles, responsibilities, and expectations.
• Provide strategic thought leadership to IHA on program design, data methodology, performance measurement evolution, and innovation opportunities.
• Act as a trusted advisor to IHA leadership on analytics strategy, operational scalability, and long-term platform enablement.
• Direct the ongoing negotiation and contracting needs with IHA and participating health plans in partnership with Legal, Compliance, and other functional areas as needed.
• Maintain accountability for successful and timely delivery and outcomes across CalPERS, CAPCI, and AMP/Atlas programs.
• Ensure program scope, timelines, data methodologies, and deliverables are clearly defined, governed, and consistently executed.
• Anticipate program risks and policy or methodology changes; proactively guide mitigation strategies across stakeholders.
• Partner closely with Strategy & Operations, Product, Data, Engineering, Customer Success, and Implementation teams to translate IHA program needs into executable roadmaps.
• Provide clarity and prioritization across competing program demands to ensure delivery commitments are met.
• Escalate and resolve cross-functional risks related to data ingestion, analytics, reporting accuracy, and platform performance.
• Serve as an executive-level resource for participating health plans (currently ~15) in collaboration with Customer Success leadership.
• Support complex stakeholder conversations related to program interpretation, data methodology, compliance, and timelines.
• Represent Cozeva in external forums, governance meetings, and working groups as appropriate.
• Coordinate partnership governance structures, operating cadences, and decision-making frameworks with IHA.
• Oversee contracting alignment in partnership with Business, Legal, and Finance teams across IHA and participating entities.
• Ensure adherence to contractual commitments, program SLAs, and data governance standards.
• Own executive-level reporting on program status, risks, outcomes, and improvement opportunities.
• Identify systemic gaps and drive scalable process, tooling, or governance enhancements.
• Ensure lessons learned across programs inform future program design and operational maturity.

Requirements

• Bachelor’s degree required in relevant field; advanced degree (MHA, MBA, MPH, or related) preferred.
• 8+ years of experience in healthcare operations, value-based care, or health plan management.
• 5+ years of leadership experience managing cross-functional teams and high-impact initiatives.
• Experience with Medicare and/or Medicaid or similar performance based programs, including CMS regulations and CMMI models.
• Strong communication and stakeholder management skills across clinical, technical, and business teams.
• Familiarity with analytics tools, provider performance dashboards, or data visualization platforms (preferred).
• Deep familiarity with value-based care, healthcare quality measurement, total cost of care, utilization management, and performance programs.
• Demonstrated experience leading complex, multi-stakeholder healthcare partnerships or programs.
• Strong strategic judgment paired with operational rigor and accountability.
• Proven success translating analytical insights into operational strategy and measurable results.
• Ability to translate complex technical and analytical concepts for executive and non-technical audiences.
• Experience working with health plans, provider organizations, healthcare associations, or consortia.

Benefits

• Competitive salary based on your experience and skills – we believe the top talent deserves the top dollar
• Bonus Potential (based on role and is discretionary) – if you go above and beyond, you should be rewarded
• 401k plans– we want to empower you to prepare for your future
• Room for growth and advancement
• we love our employees and want to develop within
• Comprehensive Medical, Dental, and Vision insurance plans
• Tax-free Dependent Care Account
• Life insurance, short-term, and long-term disability
• Excellent PTO policy (everyone deserves a vacation now and then)
• Great work-life balance environment
• We believe family comes first!
• Strong supportive teams
• There is always a helping hand when you need it