Provide front-line technical support to on-site and remote employees by phone, messenger platforms and emails.
Manage Windows/MacOS inventory, perform troubleshooting and reimaging
Work closely with regional office managers, Network and Database admins, App Developers and external vendors to resolve complex issues.
Test and implement software and physical/virtual machines.
Assist in network upgrades, post-testing after normal business hours to provide backup and on-call support.
Ensure Internal customers and end-users satisfaction are your top priority
Operate in a hybrid working environment with initial onsite support required
Sporadic travel to other offices to manage setup, breaks, and relocation of workstations, printers, and other hardware when requested.

Bachelor´s degree or equivalent in Computer Science
Fluency in English and Mandarin.
Strong knowledge of Atlassian tools. E.x. Confluence and Jira
Proven experience/knowledge in MS 365 and Google workspace
Proficient in Slack.
Good documentation skills
Excellent stakeholder management and communication skills.
Ability to establish strong, trusted, and sustainable relationships with business and IT partners
Independent with strong project management ability
Have good IT support knowledge, 3rd party applications and IT maintenance.
Agile mindset
Development skills are nice to have but not mandatory.
Azure DevOps, AWS DevOps.

Hybrid and flexible working hours
We know you have other quests and fun activities in your life, as long as you get your job done, flex away.
Multicultural teams
With so many offices around the world, you will have opportunities to engage and learn from your global colleagues
Diverse team events
Barcelona has the reputation of fun, and this office is determined to keep up that reputation.
International and expert leadership
You can’t create legends without legendary leadership.
Creative environment
This is entertainment after all folks!
Excellent benefits
apply and find out more!
Excellent benefits
Lunch tickets, parties and music oh my!
And we are dog-friendly!

Junior IT Administrator

Key skills