IT Administrator II

The Office of Information Technology Services at the University of Tennessee at Martin is accepting applications for an IT Administrator II. This position is responsible for providing support and collaboration across the design, development, testing, maintenance, documentation, and administration of campus technology projects and solutions. Delivers secure, reliable services by creating solutions to problems identified by university stakeholders and partners and by integrating vendor products where appropriate. Core responsibilities include leading the administration of enterprise backup platforms (including recovery of institutional data) and System Center Configuration Manager (SCCM), Microsoft Intune, and Jamf for endpoint configuration and software deployment across campuses. The role also contributes to Active Directory, O365, GSuite, AWS, disaster recovery, file services, VMware, HyperV, and SAN/NAS environments as part of a collaborative team. Provides training, develops testing and documentation, and offers post-implementation support.

•    Lead administrator of mission-critical data backup systems
•    Lead administrator for endpoint management
•    Administrator for Microsoft Active Directory
•    Administrator for M356, Azure, Google Workspace, and AWS
•    Administrator for IT Infrastructure, including: Windows and Linux servers, Virtualization utilizing VMWare and HyperV, SAN, NAS, and related systems.
•    All other duties as assigned.
 

Minimum Qualifications
•    Bachelor’s Degree, or an equivalent combination of education, training, and experience;
•    Two years of experience in operating systems, networking, database, and system analysis; 
•    Excellent oral, written, interpersonal, and customer service skills;
•    Strong analytical, troubleshooting, and problem-solving experience;
•    Ability to coordinate and perform multiple tasks/projects simultaneously, balancing priorities and deliverables;
•    Strong attention to detail;
•    Ability to think logically and critically;
•    Ability to learn, be flexible to change, and be innovative; 
•    Ability to be creative and proactive yet disciplined, to prioritize workload;
•    Ability to work independently as well as with a team;

Preferred Qualifications
•    Experience in a higher education setting;
•    Experience with M365, Azure, AWS;
•    Experience with Microsoft group policy, SCCM, Intune, Azure AD;
•    Experience with PowerShell;
•    Experience with directory services such as Active Directory;

Application Process: Interested candidates should apply online and attach a letter of interest, resume and a list of three current references.
Application Deadline:  Applications taken until the position is filled. 
Minimum hiring rate $55,203.92 annually (Market Range MR11). Salary commensurate with education and experience.