Maintains smooth operation of multi-user computer systems, including coordination with network administrators.
Interacts with users and evaluates vendor products.
Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.
Develops and monitors policies and standards for allocation related to the use of computing resources.
Ancillary duties may include setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing system wide software and allocating mass storage space.
The Level 5 Windows System Administrator, or Team Lead, is a senior-level expert responsible for the strategic design, engineering, governance, and ultimate health of the organization’s enterprise Windows Server environment, spanning on-premises and multi-cloud infrastructure.
This role provides technical leadership to a team of administrators, drives major projects, defines operational standards, and acts as a final escalation point for the most complex technical challenges.
Lead the design, planning, and implementation of complex, large-scale Windows Server infrastructure projects and migrations.
Establish technical standards and governance policies for server deployment, configuration, hardening, and management.
Drive the adoption of Infrastructure-as-Code (IaC), advanced automation, and CI/CD pipelines for infrastructure deployment.
Serve as the technical lead and mentor for Level 1, 2, 3, and 4 administrators, guiding professional development and fostering a culture of operational excellence.
Manage and prioritize team backlogs, allocate resources for operational tasks, and oversee on-call schedules.
Act as the final escalation point for major incidents, performing deep root cause analysis and leading remediation efforts.
Own the team's capacity planning, performance tuning, and lifecycle management for critical infrastructure, including virtualization platforms (ESXi, Virtual Center) and enterprise storage solutions (SAN, converged/hyper-converged systems).
Spearhead comprehensive security and compliance initiatives, ensuring all systems meet stringent regulatory requirements (e.g., SOX, FedRAMP, etc.).
Develop and maintain the disaster recovery/business continuity strategy for the Windows Server environment.
Serve as the primary technical liaison with leadership, security, and development teams to align infrastructure strategy with business goals.
Manage team vendor relationships for key server, storage, and cloud technologies.
Requirements
Bachelor’s Degree and 14 years of relevant exempt experience; Master’s Degree and 12 years of relevant professional experience; Ph.D. and 9 years of experience.
One of the following may be used as an equivalent to Bachelor's Degree for Information Technology Related Positions Only: NNS Apprentice School graduate
Navy Nuclear Power School (NNPS) graduate
Associate's Degree or other formal 2 year program and 2 years of relevant exempt experience or 4 years of relevant non-exempt experience
Military Paygrade E-5 or above military experience
High School/GED and 4 years combined of Manufacturing, Shipbuilding, Trades, Military experience or other relevant exempt experience
High School/GED and 8 years combined of Manufacturing, Shipbuilding, Trades, Military experience or other relevant non-exempt experience
A relevant professional certification can be substituted for a Bachelor's Degree.
Bachelor’s Degree in Information Technology, Computer Science, or a related discipline.
Tech Stack
Cloud
Benefits
medical
prescription drug
dental and vision plan choices
on-site health centers
tele-medicine
wellness resources
employee assistance programs
savings plan options (401K)
financial education and planning tools
life insurance
tuition reimbursement
employee discounts
early childhood and post-secondary education scholarships