SFMC/Salesforce Marketing Cloud – Technical Architect

Role Overview

• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
• Translate business requirements into well-architected solutions that best leverage the Salesforce platform
• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
• Provide oversight and governance of Salesforce projects
• Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
• Maintain a target billable utilization aligned to the role
• Ability to understand a project and deep dive to debug issues
• From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
• Liaise with Salesforce product teams to support client implementations
• Travels to client sites for projects, estimated 50-75%

Requirements

• Degree or equivalent proven experience required
• 9-14 years CRM experience with a minimum of 4-5 years on the Salesforce Marketing Cloud platform
• Expert level understanding of the Salesforce product suite, including Marketing Cloud Engagement, Marketing Cloud Personalization, Marketing Cloud Insights, Marketing Cloud Account Engagement, Data Cloud and Agent Force
• Moderate experience with Sales, Service, Community, and Community Clouds
• Understanding of systems architecture and ability to design scalable performance-driven solutions
• Understanding of key design patterns and large data volume limitations and best practices
• Understanding of data sharing and visibility considerations and how these play into platform architecture
• Familiarity with platform authentication patterns (SAML, SSO, OAuth)
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
• Experience with platform security capabilities (TLS, SSL)
• Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
• Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
• Active Salesforce certifications or ability to achieve relevant certifications upon hire

Tech Stack

• Cloud
• ETL

Benefits

• Benefits and resources support you to find balance and be your best
• AI agents accelerate your impact